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Friendly Fix — Tech Help, at Home

Friendly, patient help with your phone, tablet or laptop — right at your kitchen table.

No jargon. No rushing. Just a friendly local person who comes to you and sorts it out, at a fixed price with no surprises.

DBS checked
Fully insured
Fixed price, no surprises
Based in Thanet
Why Friendly Fix

What makes us different

A familiar face, not a call centre

You'll speak to the same friendly person each time — never passed between departments or read a script.

No rushing, ever

We take the time you need. No clock-watching, no jargon — just clear, patient help explained your way.

Easy to reach, close by

Based right here in Thanet. Call, message, or email — we're easy to reach and quick to respond.

How it works

Three simple steps

No apps to download, no accounts to set up. Just get in touch and we'll take it from there.

1

Get in touch

Give us a call or send a quick enquiry. Tell us what's troubling you — no need to know the technical terms.

2

We visit you

We book a time that suits you and come straight to your home, anywhere in Thanet.

3

Sorted, no jargon

We explain everything in plain English as we go, and leave you confident using it yourself.

What we help with

Services

If it's not listed here, ask anyway — chances are we can still help.

New phone & tablet setup
Smart TV & streaming setup
Ring doorbell installation
WiFi & router setup
Amazon Echo & Google Home
Smart plugs & home automation
WhatsApp, video calling & apps
Device repairs at home
Laptop & PC help, tune-ups
One-to-one tech tuition
Pricing

Simple, honest pricing

No hidden costs, ever

Call-out (includes first 30 minutes)£35
Each extra 30 minutes£20

You'll always know the cost before we start. No surprises on the bill.

About us

A friendly, familiar face

Friendly Fix was set up to close a simple gap: technology moves fast, and not everyone wants to be rushed along with it. We visit you at home, take our time, and explain things clearly — the same way we'd help our own family. We're DBS-checked and fully insured, so you can feel comfortable having us in your home.

Where we cover

Proudly local to Thanet

We currently only visit homes within Thanet, so we can keep our prices fair and always be nearby when you need us. We cover:

Margate & Cliftonville

CT9

Westgate-on-Sea

CT8

Birchington

CT7

Broadstairs

CT10

Ramsgate

CT11

Minster & Manston

CT12

Not sure if that's you? Just check the first part of your postcode, or give us a call.

Get in touch

We'd love to help

Call us, or send a quick note below and we'll get back to you.

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